Database Connection Issues

Incident Report for VERA

Resolved

The incident has been resolved.
Posted Sep 10, 2025 - 12:44 CEST

Update

We are continuing to work on a fix for this issue.
Posted Sep 10, 2025 - 11:26 CEST

Identified

A fix has been implemented and VERA is back online. However, we have observed performance issues affecting some actions. We are continuing to investigate and will resolve the issue as quickly as possible.
Posted Sep 10, 2025 - 11:26 CEST

Investigating

We have identified an issue with the database connection and are working on a solution.
Posted Sep 10, 2025 - 11:03 CEST
This incident affected: VERA Production.